Refund Policy
Last updated: 27 May 2026
1. Monthly Plans
Monthly subscriptions may be cancelled at any time from your profile settings. No refund is provided for the current billing period. Access continues until the end of the paid period, after which your account will revert to the free plan.
2. Annual Plans
Annual subscriptions cancelled within 7 days of purchase are eligible for a full refund. After 7 days, no refund is provided but access continues until the end of the annual period.
To cancel an annual plan within the 7-day window, contact us immediately at support@adhyay.techmandalae.com
3. Exceptions — Full Refund Guaranteed
Regardless of the plan or billing period, you are entitled to a full refund in the following cases:
Technical Issues
Platform inaccessibility for more than 48 consecutive hours due to issues on our end
Duplicate Payment
Same transaction charged more than once due to a payment gateway error
Failed Activation
Payment was processed successfully but your account was not activated or upgraded
4. How to Request a Refund
Email support@adhyay.techmandalae.com with the following information:
- Your account email address
- Transaction ID from Razorpay (found in your payment confirmation email)
- Reason for refund request
- Screenshot of the issue (if applicable)
5. Processing Timeline
Review Time
5–7 business days
We review and approve/reject your request
Refund Credit
5–10 business days
Approved refunds credited to original payment method
6. Non-Refundable Items
- Partial months of service already used
- Annual plans after the 7-day cooling-off period
- Accounts suspended for Terms of Service violations
- Unused AI generation credits from cancelled plans