Contact & Grievance
Last updated: 27 October 2026
This is the working policy we operate by. For how to reach us, the business address and contact details on the Contact page are the source of truth.
Business details
Tech Mandalae (proprietorship)
Product: Adhyay (adhyay.techmandalae.com)
Phase-2, Akashdeep Enclave
Roorkee, Uttarakhand, 247667
India
Support
Email: support@techmandalae.com
Phone: +91 9520666861
For a payment question, please include the email or login ID of your account, the date, and the Razorpay payment ID from your receipt.
Grievance Officer
Parag Gupta, Founder, Tech Mandalae
Email: support@techmandalae.com
Phone: +91 9520666861
You can raise a grievance about:
- your personal data or your child's data: access, correction, deletion, how it is used or shared;
- a payment, refund or cancellation;
- content or conduct on the Platform;
- anything else about how we run Adhyay.
How we handle it. Write or call using the details above and say what happened and what you would like us to do. We acknowledge your grievance within 48 hours and aim to resolve it within 30 days. If we need more information we will ask you, and we will tell you the outcome in writing.